Business Phone Solutions
At TruPoint, we help you select, implement, and manage business communications tools that save you time, money, and hassle. We tailor each recommendation to your unique needs, offer expertise in cloud, contact center, and legacy voice systems, and will help you maximize the value of your communications at every location.
We’ve helped more than 1,000 businesses in almost every industry optimize their communications; let TruPoint leverage this experience to help you get the most out of your business phone solution.
Cloud Phone Systems (Hosted VoIP)
Moving your phone system to the cloud opens up new possibilities, including:
Disaster
Recovery
Cloud phone systems are designed for redundancy, so they will still function in the wake of natural disasters or other events that would sideline a traditional phone system.
Scalability
Cloud solutions allow you the flexibility to scale exponentially in a short period of time, and reduce or eliminate equipment and maintenance expenses that can hold back growth.
Remote Offices
and Workers
Create a unified experience across multiple locations or countries, with employees that seamlessly collaborate as if they were in the same building.
Reporting
Use visibility into your realtime & trending data to increase efficiency and productivity by making better informed staffing & call flow decisions.
Easier
Administration
Online management portals allow you to administer your system without having to pay for a vendor every time you need to make a change.
Cost Savings
With ongoing support at no cost and an OpEx model, a hosted phone solution can save your business money so you can invest in growth and innovation in other areas.
Disaster
Recovery
Cloud phone systems are designed for redundancy, so they will still function in the wake of natural disasters or other events that would sideline a traditional phone system.
Scalability
Cloud solutions allow you the flexibility to scale exponentially in a short period of time, and reduce or eliminate equipment and maintenance expenses that can hold back growth.
Remote Offices
and Workers
Create a unified experience across multiple locations or countries, with employees that seamlessly collaborate as if they were in the same building.
Reporting
Use visibility into your realtime & trending data to increase efficiency and productivity by making better informed staffing & call flow decisions.
Easier
Administration
Online management portals allow you to administer your system without having to pay for a vendor every time you need to make a change.
Cost Savings
With ongoing support at no cost and an OpEx model, a hosted phone solution can save your business money so you can invest in growth and innovation in other areas.
Unified Communications (UCaaS)
UC features make your phone system a powerful tool to better communicate with your employees and clients, with the ability to tap into mobile, chat and SMS, software integration, and enhanced collaboration.
Mobile Integration
Use a mobile app to augment or replace your deskphone to communicate when and where you want.
Chat and SMS
Instantly connect with employees, project groups or clients using technology and services they are more comfortable with, and which integrate more naturally into how people communicate today.
Collaboration
Get work done faster by sharing documents, messaging with project transparency for accountability and tracking, and launching web and video meetings.
Software Integration
Integrate your phone system with your key software applications for 1-click dialing, screen pops, and single sign on capabilities, allowing you to get the most out of CRM, ERP, EMR, and more.
Mobile Integration
Use a mobile app to augment or replace your deskphone to communicate when and where you want.
Chat and SMS
Instantly connect with employees, project groups or clients using technology and services they are more comfortable with, and which integrate more naturally into how people communicate today.
Collaboration
Get work done faster by sharing documents, messaging with project transparency for accountability and tracking, and launching web and video meetings.
Software Integration
Integrate your phone system with your key software applications for 1-click dialing, screen pops, and single sign on capabilities, allowing you to get the most out of CRM, ERP, EMR, and more.
Contact Center Solutions
Improve customer experience by connecting and engaging with customers when and how they prefer, while controlling costs and accessing real-time data analysis by deploying a cloud-based contact center solution. From sales to support, contact center solutions enhance the customer journey, empowering businesses to better manage interactions and build loyalty.
Legacy Phone Solutions
If the cloud is not right for your business or if you have a specific business need, TruPoint can support traditional services like PRI, SIP trunking, and analog lines. We’ll help you identify the strengths and drawbacks of existing infrastructure and find the right solution that meets your communications goals.
Custom Layered Solutions
TruPoint can design a disaster recovery plan or contact center solution that can be layered onto your existing platform to provide the functionality you need without requiring a complete equipment change.
Communications Solutions That Start and End With You
No matter your business size, industry, or need, we’re here to help. Leverage our expertise and support to get the communications technologies you can rely on to grow your business.
Discover how businesses have grown with us.
We’re here to devote our experience and resources to you.
300+ leading industry providers.
150 combined years of industry experience.
Founded in 2009 after years spent in other telecom agencies.
Expand your business with our customized referral programs.
TruPoint is the strategic partner MSPs can trust to broaden their service portfolios and better serve their customers.